Delivery & Returns

 

UK ORDERS - STANDARD DELIVERY


Our Vintage items are unique pieces and are not suitable for shipping via courier.

Items marked Collection only can be paid for to secure the stock and then collected from our Croydon Shop.

Collections can be made during these times:

MON TUES and FRI 10am to 4pm

Smaller and shippable items - We charge £6.95 for a 'tracked delivery' service to all UK locations.

Items will normally be dispatched within 72 hours (during the working week) or in the next two working days if ordered at the weekend or on a Bank Holiday.

Items will be sent by Royal Mail or Parcelforce depending on the weight. We reserve the right to choose whichever method we feel most suitable. Parcelforce requires a signature as proof of delivery.

Customers can add delivery instructions which we will pass on to the courier.
Please be aware that it is at the couriers discretion whether these instructions are complied with and any requests that items be left unsigned for are done do so at the customers own risk and on the understanding that this negates any guarantees provided by us or the couriers.
We can not guarantee exact delivery times once the item is shipped.
We make every effort to pack your items securely to ensure you receive them in perfect condition.
On occasion, delicate items, particularly ceramics, do get damaged in transit. In such instances, we will readily send replacements.
Please do not be offended if asked to provide photographic evidence by SMS or email of such damage.
This is required by us in order to claim compensation from the couriers and no further inferences should be drawn.